சேவை விதிமுறைகள்

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from Kothai, as part of the buying and selling process, we collect the personal information you provide, such as your name, address, phone number, and email address.
When you browse our website or mobile application, we automatically receive your device’s Internet Protocol (IP) address and related technical information to help us understand your browser, device type, and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our products, new launches, offers, and other updates related to Kothai.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, place an order, arrange for delivery, initiate a return, or contact customer support, you imply that you consent to our collecting and using that information for that specific purpose only.
If we ask for your personal information for a secondary purpose, such as marketing communications, we will either ask you directly for your explicit consent or provide you with an opportunity to opt out.
How do I withdraw my consent?
If, after opting in, you change your mind, you may withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your information at any time by contacting us at:
Email: contact@kothai.org
SECTION 3 – DISCLOSURE
We may disclose your personal information if required to do so by law, regulation, or a lawful request from a government authority.
We do not sell, rent, or trade our customers’ personal information to third parties.

SECTION 4 – THIRD-PARTY SERVICES
In general, third-party service providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
Certain third-party service providers, such as payment gateways, logistics partners, and payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for purchase-related transactions.
For these providers, we recommend that you read their respective privacy policies to understand how your personal information will be handled.
Please note that some third-party service providers may be located in jurisdictions different from yours or ours. As a result, your information may be subject to the laws of the jurisdiction in which that service provider operates.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by these Terms of Service or our Privacy Policy.
SECTION 5 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.
Payment-related information is processed through secure payment gateways that use encryption and security standards compliant with applicable regulations. While no method of transmission over the internet or electronic storage is completely secure, we follow reasonable security practices to safeguard your data.
SECTION 6 – AGE OF CONSENT
By using this site, you represent that you are at least 18 years of age, or that you are using the site under the supervision and consent of a parent or legal guardian.
SECTION 7 – CHANGES TO THIS POLICY
We reserve the right to modify this policy at any time. Changes and clarifications will take effect immediately upon their posting on the website.
If we make material changes to this policy, we will update this page so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
If Kothai is acquired or merged with another entity, your information may be transferred to the new owners so that services may continue uninterrupted.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or seek further information, please contact us at:
Phone: +91 88381 71269
Email: contact@kothai.org