தனியுரிமைக் கொள்கை
Privacy Policy
This Privacy Policy describes how Kothai collects, uses, stores, and protects your personal information when you use our website, mobile application, or services.
By accessing or using Kothai, you agree to the terms of this Privacy Policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including but not limited to:
- Name
- Email address
- Phone number
- Shipping address
- Login credentials, if applicable
This information is collected when you place an order, fill out a form, contact us, or register on our platform.
Non-Personal Information
We may automatically collect certain non-personal information, such as:
- IP address
- Browser type and device information
- Operating system
- Usage data and interaction patterns
This data helps us improve our services and user experience.
How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill orders
- To communicate order updates and respond to inquiries
- To improve our products, services, and platform performance
- To comply with legal and regulatory requirements
- To prevent fraud and ensure platform security
We do not sell or rent your personal information to third parties.
Cookies and Tracking Technologies
Kothai uses cookies and similar technologies to enhance user experience and analyze platform usage.
Cookies may be used to:
- Remember user preferences
- Maintain login sessions
- Analyze traffic and performance
You can choose to disable cookies through your browser settings. Disabling cookies may affect certain features of the platform.
Embedded and Third-Party Content
Our website or app may contain embedded content such as videos, images, or links from third-party websites. Such content behaves as if you have visited the third-party website directly. These external sites may collect data, use cookies, or track your interaction according to their own privacy policies.
Kothai is not responsible for the privacy practices of third-party websites.
Analytics
We may use third-party analytics tools to understand user behavior and improve our services.
These tools collect anonymized and aggregated data and do not personally identify users.
Data Sharing and Disclosure
We may share your information only in the following cases:
- With trusted service providers such as payment gateways, logistics partners, and analytics providers, strictly for service fulfillment
- When required by law, regulation, or governmental authority
- To protect the rights, safety, or property of Kothai and its users
All third parties are obligated to protect your data and use it only for the intended purpose.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Order-related and transactional data may be retained for accounting, legal, and compliance purposes.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data, subject to legal and operational requirements
Requests can be made by contacting us using the details provided below.
Data Security
We implement reasonable security practices and procedures to protect personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is completely secure, and absolute security cannot be guaranteed.
Data Breach Procedures
In the event of a data breach, Kothai will take reasonable steps to investigate, mitigate the impact, and notify affected users and authorities as required by law.
Children’s Privacy
Kothai does not knowingly collect personal data from children under the age of 18 without parental or guardian consent. If such data is identified, it will be deleted promptly.
Changes to This Privacy Policy
Kothai reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. Continued use of the platform after changes constitutes acceptance of the updated policy.
Contact Information
For any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
Phone: +91 8838171269
Email: contact@kothai.org
Policy Effective Date: 24/12/2025